02
S&S Sturdy & Sons logo Sturdy & Sons HVAC

Part two — the campaigns

Same voice, three channels.

The ads and emails that run alongside the site. Every line pulls from one brand: honest, blue-collar, dependable — written for the homeowner whose AC just quit, not for an awards panel.

← Back to the website concept

Palette

Voice

Plain-spoken, friendly, no jargon. A trusted neighbor who happens to be an expert — reassuring under stress.

Target

Homeowners 30–65, often stressed (no heat / no AC). Want fast, fair, trustworthy. Afraid of being upsold.

01 Meta Ads Facebook & Instagram
S&S

Sturdy & Sons HVAC

Sponsored ·

AC quit in the worst week of summer? Don't sweat it. We've kept local families cool for three generations — honest pricing, same-day service, and a real person who answers the phone. ☎️

Ad creative · images/meta-1.jpg

Sturdy & Sons Meta ad creative

sturdyandsons.com

Same-Day AC Repair You Can Trust

Family-owned since 1978. Upfront quotes.

Ad 1 — "Don't sweat it" (emergency + trust)

Primary text
AC quit in the worst week of summer? Don't sweat it. Sturdy & Sons has kept local families cool for three generations — honest pricing, same-day service, and a real person who actually answers the phone. Book online in 60 seconds and we'll be on our way.
Headline
Same-Day AC Repair You Can Trust
Description
Family-owned since 1978. Upfront quotes, no surprise fees.
CTA button
Book Now
Creative direction
Friendly uniformed tech smiling at a homeowner's front door, branded van in the driveway. Warm natural light, navy + orange accents, bold "Same-day service" badge.

Why it works

Leads with the exact pain (dead AC in a heat wave) to stop the scroll, then answers the homeowner's two fears — slow service and getting ripped off — with speed and honest pricing. "Three generations" does the trust lifting in three words.

S&S

Sturdy & Sons HVAC

Sponsored

The cheapest repair is the one you never need. Join the Comfort Club: two tune-ups a year, priority service, and 15% off repairs — for $19/mo.

Ad creative · images/meta-2.jpg

Sturdy & Sons Comfort Club ad creative

sturdyandsons.com

Stop Breakdowns Before They Start

2 tune-ups a year. Cancel anytime.

Ad 2 — "Comfort Club" (retention + recurring revenue)

Primary text
The cheapest repair is the one you never need. Join the Sturdy Comfort Club — two tune-ups a year, priority scheduling, and 15% off repairs for $19/mo. Your future self (and your holiday plans) will thank you.
Headline
Stop Breakdowns Before They Start
Description
2 tune-ups a year. Priority service. Cancel anytime.
CTA button
Learn More
Creative direction
Cozy family warm at home in winter; small inset of a tech doing a tune-up. Orange "Comfort Club" seal, navy frame.

Why it works

Targets past customers and warm audiences to build recurring revenue. Reframes a monthly fee as savings and prevention ("the cheapest repair is the one you never need") — the most profitable angle in the brief.

02 Google Ads Search — high intent

Google · "ac repair near me"

Ad · sturdyandsons.com/AC-Repair/Local
Same-Day AC & Heating Repair | Sturdy & Sons HVAC

Honest, on-time heating & cooling repair from your local neighbors. Licensed & insured techs, upfront pricing, no surprise fees. Family-owned since 1978 — call now for a fast quote.

Call extension: (555) 012-3456

Responsive Search Ad

Headlines
Sturdy & Sons HVAC · Same-Day AC & Heating Repair · Family-Owned Since 1978 · Upfront Pricing, No Surprises · 24/7 Emergency Near You · Honest Local Techs
Descriptions
Honest, on-time heating & cooling repair from your local neighbors. Licensed & insured. Call now for a fast quote. — We answer the phone and show up on time. Book online in minutes.
Display path
sturdyandsons.com/AC-Repair/Local
Assets
Sitelinks (Emergency, Comfort Club, Free Estimate, AC Repair), call extension, location extension.

Why it works

Search catches people who already need the fix right now, so every headline answers "can I trust you and how fast?" — speed, honest pricing, family-owned. The call extension lets a panicked homeowner skip the page and just dial.

03 Email Lifecycle — new & recurring
Sturdy & Sons HVAC

Header image · images/email-1.jpg

Welcome email header

Welcome to the family, Sam.

Thanks for trusting us with your home — that's not something we take lightly. Here's our promise: we show up on time, we tell you the price before we start, and a real person always answers the phone.

Want to skip the breakdowns altogether? Comfort Club members get two tune-ups a year and 15% off repairs.

See the Comfort Club

— The Sturdy family

Email 1 — New customer welcome

Subject
Welcome to the family, {{first_name}}
Preview text
A quick thank-you — and exactly what to expect from us.
Goal
Cement trust after the first visit, set service expectations, and plant the Comfort Club upsell.

Why it works

"Welcome to the family" matches the brand promise word-for-word. It reassures right when buyer's remorse can creep in, then offers the next, low-friction step (membership) instead of going straight for another sale.

Sturdy & Sons HVAC

Header image · images/email-2.jpg

Tune-up reminder email header

It's tune-up season, Sam.

It's been a while since we checked on your system — and the busy season is right around the corner. A quick tune-up now means no nasty surprises when you need heat (or cold) the most.

Pick a time that works and we'll handle the rest. Comfort Club members, this one's already included.

Book my tune-up

— The Sturdy family

Email 2 — Recurring customer tune-up

Subject
It's tune-up season, {{first_name}} — let's keep you comfortable
Preview text
Beat the rush (and the breakdowns) with a quick visit.
Goal
Re-activate past customers seasonally, drive repeat bookings, reinforce Comfort Club value.

Why it works

Seasonal timing creates natural urgency without fear-mongering. It frames the tune-up as preventing the pain (a breakdown when you need it most) and quietly rewards members — nudging non-members toward the club.

See how it all ties together on the site.

View the website concept